Customer Reviews

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Chesapeake Property Services
Reviewed from Google

4.6 out of 5 stars

Tracey McGregor Mason
Tracey McGregor Mason

5 out of 5 stars

posted 1 month ago

We are repeat customers with Chesapeake Property Services, having originally found them through Angie's List. Mr. Tsamouras replies promptly to emails, the workers are quiet and polite, and the price is reasonable. We had a power wash and stain done on our deck several years ago, and just recently had our gutters cleaned. They are coming back to replace a few missing shingles that were discovered during the gutter cleaning. I LOVE that I can schedule the jobs via email, and pay invoices online. When you work full time, constant phone tag with contractors can be a real hassle. Highly recommended.

Kim Myers
Kim Myers

1 out of 5 stars

posted 3 months ago

Awful... Worse than before they came.
This company came recommended by a high school friend so I used them over other services. When I called the company to arrange the work to be done I shared with the representative that I am a first time home buyer and shared that I was having water issues at my house. There was water collecting at the bottom of the sidewalk. I wanted that looked at as well as to have my gutters cleaned out. In talking with the rep. I was informed they could look into it and help me find where the downspout was coming out, as I did not see the exit for the drain. After the two gentleman cleaned the gutters, they poured water down the gutter and it started overflowing at the bottom. They also helped dig holes to find where the pipe was coming out. They did not try to put them back where they helped dig. My yard is destroyed. It looks extremely worse than it started. I also was never told where the drain comes out which is something I requested in my original phone call to the company. The person I just got off the phone with is suggesting the miscommunication is coming from my end, BUT for me being upfront about the main water issue I had concerns with as well as me being a first time home buyer, I feel that the represenatives representing the company should have been forth coming and told me when I booked the appointment that I would need to contact a "underground drain repair" company. This information was only shared to me when I called to complain about my yard. The company should have told me at the first call that if it was a drain issue who I should call to fix the issue. My drainage issue never got resolved. The company claims they do minor repairs but are not clear as to what the minor repairs consist of. The crew that came out to my house were not pleasant. They were not friendly and very unclear about what the issue was specifically. This was a waste of my time and money. My issue has not been resolved.

Tim Redmond
Tim Redmond

1 out of 5 stars

posted 1 month ago

Since this company decided to lie on their response for another home improvement site, I wanted to add more details about my experience with them.

This company came out and did work on my gutters by mistake on 6/8/17. The invoice they left me was for 10 houses down and they mixed up the street address. I never contacted them or reached out to them about services. They supposedly "cleaned" my gutters during this service they did not have permission to do. On 7/6/17 I was home during a rain storm and noticed that my gutters were no longer working properly. This was the first time I was home during a storm to inspect the work they had done on my house.

I called and spoke to Gus that morning and he told me that they would not come out and do any service unless I was willing to pay them for a service call. I questioned him, saying his company did work on my house without permission, damaged my property, and now you want me to pay you to come fix something you shouldn't have done to begin with? He held firm and said they would not come out unless I was willing to pay them for a service call.

Because of this I have now had to contract another company to fix my gutters when there was no problem to be fixed before Chesapeake Property Services damaged them.

To recap, performed work without me calling them or my permission. Damaged my property. Took zero ownership of damaging my property. Would not fix my property even though they acknowledged they did work on it without my permission. Lied about me calling them "months after the work was completed".

I will let you be the judge... is this the kind of company you want to trust to do work for you?

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